Those of you who use a digital assistant on a daily basis, such as Apple’s Siri, Amazon’s Alexa, or Google’s Assistant, are aware that the platform records your commands and uses them for analysis and to improve responses, right?
Well, if you weren’t, you are now, and if you already were and you use Amazon’s Alexa, we’re going to show you how to view exactly what it has recorded against your account and how to delete it if necessary.
Without further ado, let’s just dive right in and take a look at the relatively simple steps required:
Step 1: As you might have guessed, the journey into finding out what Alexa knows and has recorded begins in the Alexa app. Launch it on your smartphone or tablet and select the hamburger menu option to get access to the menu system.
Step 2: Select Settings from the available options and then choose History.
Step 3: From within the History section, you will be immediately able to see everything that Alexa has taken note of and recorded when the system has sprung to life based on what it believes to be a wake command. If there are things in there that you would prefer not to be present, then you can delete them on a one-by-one basis as well and that will remove that particular historical event from your personal Alexa database entirely.
Step 4: If digital assistants are just starting to worry you entirely, and you want to remove it from your life and delete all commands and saved data in one fell swoop, then you can head over to Amazon’s Manage Your Content and Devices section here to get rid of it all. However, as Amazon rightly points out, doing so could definitely affect the performance of Alexa as it uses that historical content to learn about its user.
As a side note, if you are flicking through your historical entries in the Alexa app, and you happen to stumble upon something with the wording “Text not available: Click to play recording:” then you have come across an instance where Alexa sprung to life based on hearing a keyword but then deemed that the conversation wasn’t intended for the assistant or that it wasn’t necessary to answer. The system, therefore, negated to return a response. You can actually listen to the full recording to see exactly what it recorded.
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